Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: December 1, 2024

1. Introduction

Chainworks Digital Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chainworks.io and use our services.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Services:

Personal Information

  • Contact Information (name, email address, phone number)
  • Professional Information (company, job title)
  • Communication preferences
  • Payment information for service contracts

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Usage data and website interaction
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

PurposeDescription
Service DeliveryTo provide and maintain our AI, Blockchain, and Quantum Computing services
Customer SupportTo respond to your inquiries and provide technical support
Business OperationsTo improve our services and develop new features
MarketingTo send updates, newsletters, and promotional materials (with consent)
SecurityTo protect against fraud and maintain service security
Legal ComplianceTo comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and services
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Legal Requirements: When required by law or to protect our rights and safety
  • Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Secure development practices
  • Employee security training and awareness

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention periods vary based on:

  • Active Clients: Duration of service plus 7 years for legal and tax purposes
  • Prospects: 3 years from last meaningful engagement
  • Website Visitors: 2 years from last visit for analytics
  • Job Applicants: 2 years for future opportunities (with consent)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to track visitors across websites

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard Contractual Clauses
  • Adequacy Decisions
  • Binding Corporate Rules
  • Certification Mechanisms

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

📧
Email
hi@chainworks.io
🏢
Address
Chainworks Digital Private Limited
Dhayari, Pune
Maharashtra 411041, India
👥
Data Protection Officer
hi@chainworks.io